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Office of Information Technology

Frequently Used Tools:



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NetID Password Management

If you need assistance with changing or resetting your password, please contact the OIT HelpDesk at (865) 974-9900 or visit the OIT Service Center in the Commons @ Hodges Library (Hours).

Change Your Password

Do you know your password and just want to change it? Select the link above.
Change password

First Time Password Setup

Setup your password for accounts like your UT Email, MyUTK, Blackboard, etc. for the first time.
First Time Password Setup

Reset Your NetID Password Online

If you have gone through the First Time Password Setup or Enabled Your Online Reset Questions, the Reset Your NetID Password Online option allows you to answer security questions to create a new password. To enable, update, or disable this feature, choose the appropriate option below.
Reset Your NetID Password Online

Changing Your Online Reset Question Options

The Reset Your NetID Password Online option allows you to answer security questions that you created during the First Time Password Setup to create a new password. If you know your password and want to enable, update, or disable this feature, choose the appropriate option below.
Enable/Update Online Reset Questions for Your NetID
Disable Online reset Questions for Your NetID

Reset Your Departmental Password Online

Are you the owner of a departmental NetID? Use this tool to reset or create a new password for your account.
Reset Your Departmental Password Online

Unlock Your NetID Account

If your NetID account has been locked out due to repeated failed login attempts, you may log in here to unlock your account.
Unlock Your NetID Account